Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Pro Solution Builders will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 Days after the confirmation.

Please return your purchase to the following address:

Pro Solution Builders (M) Sdn. Bhd. (Ipoh)

49, Persiaran Bercham Selatan 17, Taman Bercham Jaya, 31400 Ipoh, Perak Malaysia.

T: +6019-579 7697 (Ipoh) | +6012-393 5969 (KL) | +6012-219 5969 (Penang)


Pro Solution Builders (M) Sdn. Bhd. (PJ)

Zenith Corporate Park, Unit 71-G, Block G, No 1, Jalan SS7/26,

Kelana Jaya 47301 Petaling Jaya, Selangor Malaysia.

T: +6019-579 7697 (Ipoh) | +6012-393 5969 (KL) | +6012-219 5969 (Penang) 

Please contact us at or 6012-393 5969 / 6019- 5797697 if you have any questions or doubts.